Refund Policy
Last updated: October 16, 2026
Because our products are digital and delivered instantly, sales are generally final. But we want you to be happy:
- 14-day guarantee: if the template doesn't work for you, email freelancer.ops.hq@gmail.com within 14 days of purchase with your order email and a short reason, and we'll refund you in full.
- Access problems: if you can't access or duplicate the template, we'll fix it or refund you.
- Refunds go back to your original payment method through Stripe, usually within 5–10 business days.
- Refunds may be refused for clear abuse, such as repeat purchase-and-refund or redistributing the template.
Nothing here limits rights you have under your local consumer law.